Terms & Conditions

Last updated: January 2024

1. Agreement to Terms

By accessing and using the XenWeb Services website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not access or use our services.

2. Services

XenWeb Services provides IT & Digital Services including but not limited to website development, custom software development, SEO services, digital marketing, automation solutions, and maintenance & support services.

3. Use of Website

3.1 Permitted Use

You may use our website for lawful purposes only and in accordance with these Terms.

3.2 Prohibited Activities

You agree not to:

  • Use the website in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to any portion of the website
  • Transmit any viruses, malware, or harmful code
  • Interfere with or disrupt the website or servers
  • Use automated systems to access the website without permission

4. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of XenWeb Services or its content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

5. Service Agreements

When you engage our services, a separate service agreement will be executed that outlines the specific terms, scope, deliverables, timeline, and pricing for that project. The service agreement will supersede these general terms for the specific project.

6. Payment Terms

Payment terms will be specified in individual service agreements. Generally:

  • Payment schedules will be agreed upon before project commencement
  • Late payments may incur additional fees
  • All fees are non-refundable unless otherwise specified in the service agreement

7. Client Responsibilities

Clients are responsible for:

  • Providing accurate and complete information
  • Timely feedback and approvals
  • Providing necessary access to systems and resources
  • Complying with all applicable laws and regulations

8. Limitation of Liability

To the maximum extent permitted by law, XenWeb Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.

9. Warranty Disclaimer

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, secure, or error-free.

10. Indemnification

You agree to indemnify and hold harmless XenWeb Services, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of our services or violation of these Terms.

11. Termination

We reserve the right to terminate or suspend your access to our services at any time, with or without cause or notice, for any reason, including breach of these Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which XenWeb Services operates, without regard to its conflict of law provisions.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last updated" date.

14. Contact Information

If you have any questions about these Terms & Conditions, please contact us: